Welcome to Star Case Management, LLC. We provide Virtual Skills-Based Training, participants will learn how to conduct a case investigation interview including determining the contact elicitation window, eliciting close contact information, providing recommendations and guidelines for isolation, and addressing common concerns persons with COVID-19 may experience during isolation. Foundational and enhanced interviewing skills will be reinforced and applied throughout the CI practice sessions. In the Contact Tracing (CT) Virtual Skills-Based Training, participants will learn how to conduct a contact tracing interview including notifying contacts of exposure, determining the quarantine period, providing information and recommendations for quarantine, and addressing common concerns exposed persons may experience during this time. Foundational and enhanced interviewing skills will be reinforced and applied throughout the Contact Tracing practice sessions.